Huntersville Fire Department
Friday, August 14
9:45am – 11:15am
Using Social Media to update and inform your customers (residents, media, visitors etc). Inform them before they ask – help them help you by offering them the opportunity to be informed ‘real time’, while also building your Department’s brand and exposure to your customer. This helps in building your customer support and creates advocates for your Department in your response area.
To show examples of successful use of Social Media. To dispel the myths of social media and discuss the “do’s and ‘don’ts” as well as “what to” and “what not to” share.